English Version

1. Personal Data We Collect

To facilitate your travel arrangements and provide our Service, we may collect and process personal data, including but not limited to:

• Identity Data: Full name, NRIC/Passport number, nationality, date of birth, gender, and visa details.
• Contact Data: Email address, phone number, mailing address, and emergency contact details.
• Travel & Booking Data: Flight details, accommodation preferences, dietary requirements, medical conditions (relevant to travel assistance), and frequent flyer numbers.
• Financial Data: Bank account details, payment card information, and billing details.
• Technical & Usage Data: IP address, browser type, cookies, and website usage statistics.

2. Purpose of Collection

Your personal data is collected and processed for the following purposes:

• Booking and processing flight tickets, hotel reservations, tours, visas, and travel insurance.
• Communicating travel itineraries, updates, and customer support.
• Complying with legal, border control, and regulatory requirements (both local and international).
• Processing payments and managing accounting records.
• Sending promotional materials and tour packages (subject to your consent).

3. Tracking & Cookies Data

We use cookies and similar tracking technologies to track activity on our Service. You can instruct your browser to refuse all cookies; however, some portions of our Service may become unavailable.

• Session Cookies: Used to operate our Service.
• Preference Cookies: Used to remember your preferences and settings.
• Security Cookies: Used for security purposes.

4. Disclosure of Personal Data

We may disclose your personal data to third parties inside and outside Malaysia, including:

• Airlines, hotels, transport operators, local tour partners, and travel insurance providers.
• Embassy/Consulate offices and immigration authorities for visa applications.
• Payment gateway providers, financial institutions, and third-party analytics providers (e.g., Google Analytics).
• Regulatory bodies or law enforcement as required by law.

5. Rights to Access and Correct Data

Under the PDPA, you have the right to request access to, update, or correct your personal data, or withdraw consent for marketing purposes by contacting us.

Versi Bahasa Malaysia

1. Data Peribadi Yang Kami Kumpul

Bagi menguruskan perkhidmatan pelancongan anda, kami mungkin mengumpul data peribadi termasuk:

• Data Identiti: Nama penuh, nombor Kad Pengenalan/Pasport, kewarganegaraan, tarikh lahir, jantina, dan maklumat visa.
• Data Hubungan: Alamat e-mel, nombor telefon, alamat surat-menyurat, dan butiran perhubungan kecemasan.
• Data Perjalanan & Tempahan: Maklumat penerbangan, pilihan penginapan, keperluan diet, keadaan kesihatan (yang berkaitan dengan bantuan perjalanan), dan nombor "frequent flyer".
• Data Kewangan: Maklumat akaun bank, kad pembayaran, dan maklumat pembayar.
• Data Teknis: Alamat IP, jenis pelayar (browser), kuki (cookies), dan statistik penggunaan laman web.

2. Tujuan Pengumpulan Data

Data peribadi anda dikumpul dan diproses untuk tujuan berikut:

• Membuat tempahan tiket penerbangan, hotel, pakej pelancongan, insuran perjalanan, dan permohonan visa.
• Menghantar jadual perjalanan, kemas kini, dan sokongan pelanggan.
• Mematuhi undang-undang, kawalan sempadan, dan keperluan pihak berkuasa tempatan serta antarabangsa.
• Memproses pembayaran dan pengurusan akaun.
• Menghantar bahan promosi (tertakluk kepada kebenaran anda).

3. Pendedahan Data Peribadi

Kami mungkin mendedahkan data peribadi anda kepada pihak ketiga di dalam atau di luar Malaysia, seperti:

• Syarikat penerbangan, hotel, penyedia pengangkutan, rakan kongsi pelancongan tempatan, dan penyedia insuran.
• Pihak kedutaan/konsulat dan pihak berkuasa imigresen untuk urusan visa.
• Penyedia gerbang pembayaran (payment gateway) dan institusi kewangan.
• Pihak berkuasa undang-undang jika diperlukan oleh undang-undang.

4. Hak Akses dan Pembetulan Data

Di bawah PDPA, anda berhak untuk meminta akses, mengemas kini, membetulkan data peribadi anda, atau menarik balik kebenaran bagi tujuan pemasaran dengan menghubungi kami.